🚚 Shipping & Delivery Policy – Surely Jobs

At Surely Jobs, we primarily provide digital recruitment services such as job placements, resume writing, and career counseling. In some cases, we may also issue physical documents like offer letters, certificates, or promotional materials. Please read our Shipping & Delivery Policy carefully:

📦 For Digital Services

Service Delivery Timeline:

  • Resume Writing, Career Counseling Reports, and Job Matching Services are usually delivered via email within 3 to 5 working days.
  • Expedited or urgent requests may be completed within 1 to 2 working days, subject to additional charges.

Mode of Delivery:

  • All digital services are delivered through official communication channels such as email or the Surely Jobs client portal.

Non-Delivery Issues:

  • If you haven’t received your service within the expected time frame, first check your spam/junk folder.
  • If still unresolved, contact us at [your support email] or call us at [your support number] within 48 hours of the expected delivery.

📬 For Physical Deliveries (if applicable)

Shipping Charges:

  • Any shipping of physical materials (e.g., appointment letters, job-related documents) will be charged based on actual courier rates, unless stated as free.

Delivery Timeline:

  • Physical items are dispatched within 5 to 7 business days.
  • Delivery is typically completed within 7 to 10 working days within India, depending on the courier partner.

Shipping Partners:

  • We work with trusted courier companies like Delhivery, DTDC, India Post, and others to ensure safe and timely delivery.

Tracking Information:

  • Once your item is shipped, a tracking ID will be provided for monitoring the delivery status.

❗ Important Notes

  • Please ensure your contact information and delivery address are accurate to avoid delays or misdelivery.
  • Surely Jobs is not liable for delays caused by incorrect addresses, weather conditions, natural events, or courier company errors.
  • Physical deliveries are currently limited to India, unless explicitly stated otherwise.

📞 Need Help?

For questions or concerns about shipping or delivery, reach out to our support team via our official contact page:
👉 https://surelyjobs.com/contact/